Sue Praill
Director of Restorative Justice
Can you share a bit about your journey into mediation? What inspired you to become a mediator?
I discovered Restorative Justice when I did my Master’s degree in Conflict Transformation at CJP, EMU. After several decades in Education, I was looking for something different, but did not know what that looked like, until I took a Restorative Justice Class. I knew then that that is what I wanted to focus on.
How long have you been involved in mediation, and what types of cases do you typically handle?
I have been working in the field since graduating in 2010. I did my practicum at FairField Center and just stayed on to revitalize the RJ program and have been there ever since. Most of our cases involve property crimes, but occasionally also physical or sexual harm.
What do you believe are the key qualities of an effective mediator?
RJ is very much a values based-justice approach to crime. All participants are treated with dignity and respect. Our processes are collaborative and inclusive as all willing stakeholders in a wrong-doing or conflicted situation are invited to participate in the justice process. We are more focused on social engagement rather than social control, people and relationships rather than policies or rules, and putting things right rather than punishment.
Can you share a memorable mediation case where you felt you truly made a difference?
It is hard to pick out any one instance. If clients are satisfied with the process and the outcome, then I feel that I have made a difference.
How do you approach resolving conflicts when emotions run high?
We always meet first individually with the clients, and our greatest tool is listening. We give participants the space to vent their feelings and provide support as we process the situation and possible outcomes. When we are confident that the clients are ready to work in a collaborative manner to resolve the situation then we arrange a joint meeting. It is important that emotions are given an outlet in a way that can lead to constructive dialogue.
What are some common misconceptions people have about mediation?
have committed crimes would rather go to jail than be truly accountable for their actions by facing the people they have harmed. Through dialogue with the harmed party, (victim,) wrongdoers come to fully understand the impact of their actions on people’s lives. They work to find ways to repair that harm, rather than just sitting in jail, where all they learn is to not get caught. Being truly accountable is both intimidating and life changing.
How do you personally define “success” in mediation?
Success is when participants in a Restorative Dialogue recognize their shared humanity and truly listen to each other. When they work together to create a way forward and feel content with the outcome. When they feel that justice has been done they appreciate being a part of it. Then I know I have done my job.
ABOUT US
Founded in 1982, the Community Mediation Center now doing business as the Fairfield Center, was the pioneering organization in Virginia offering professional conflict resolution and restorative justice services and training.
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